Levels & Layers Extensions

Privacy Policy

Last Updated: August 14, 2026

This Privacy Policy describes how Levels & Layers Extensions, operated by Levels & Layers LLC (“Levels & Layers Extensions,” “Levels & Layers,” “we,” “us,” or “our”), collects, uses, stores, and discloses your personal information when you visit, interact with, make a purchase from, or otherwise use levelsandlayers.store (the “Site”), sign up for our email or SMS marketing programs, communicate with us, or otherwise interact with our products and services (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” refer to you as a customer, prospective customer, subscriber, website visitor, or other individual whose personal information we collect in connection with the Services.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge the practices described in this Privacy Policy. Where required by applicable law, we will obtain your consent before collecting or using certain personal information.

1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technology, marketing programs, service providers, legal requirements, or other operational reasons.

When we update this Privacy Policy, we will post the revised version on our Site and update the “Last Updated” date above. We may provide additional notice when required by applicable law.

2. How We Collect Personal Information

We collect personal information from several sources depending on how you interact with Levels & Layers Extensions.

These sources may include:

  • Information you provide directly to us
  • Information collected automatically when you use our Site
  • Information collected through cookies, pixels, tags, plugins, and similar technologies
  • Information collected through Shopify and our ecommerce integrations
  • Information collected through Klaviyo email and SMS forms and integrations
  • Information generated through your shopping activity, including products viewed, added to cart, or left in an abandoned cart or checkout
  • Information received from payment processors, fulfillment providers, shipping providers, analytics providers, advertising platforms, and other service providers

3. Information You Provide Directly to Us

Personal information you provide directly to Levels & Layers Extensions may include:

Contact Information

  • Name
  • Email address
  • Telephone or mobile phone number
  • Billing address
  • Shipping address

Order and Transaction Information

  • Products purchased
  • Products placed in your shopping cart
  • Billing information
  • Shipping information
  • Payment confirmation
  • Order history
  • Returns or exchanges
  • Discounts or promotional offers used

Payment card and other payment information may be collected and processed by our payment processors rather than being stored directly by Levels & Layers Extensions.

Account Information

If customer accounts are available, we may collect information such as:

  • Username
  • Password
  • Account preferences
  • Order history
  • Other information associated with your customer account

Customer Service Information

When you communicate with us, we may collect information contained in your communications, including questions, feedback, product concerns, order inquiries, reviews, or other information you voluntarily provide.

Email and SMS Marketing Information

When you subscribe to Levels & Layers Extensions marketing communications, we may collect:

  • Name
  • Email address
  • Mobile telephone number
  • Email marketing consent status
  • SMS marketing consent status
  • Date and time of consent
  • Method or source through which consent was provided
  • Subscription and unsubscribe activity
  • Engagement with emails or text messages
  • Other information necessary to maintain records of your marketing preferences

Email and SMS consent are treated separately. Providing consent to receive email marketing does not automatically constitute consent to receive SMS marketing.

4. Klaviyo Email & SMS Marketing

Levels & Layers Extensions uses Klaviyo as an email and SMS marketing platform.

When you voluntarily subscribe to our email or SMS communications, information such as your name, email address, telephone number, marketing preferences, consent status, shopping activity, and interactions with our marketing communications may be transmitted to and processed through Klaviyo.

We may use Klaviyo to send communications including:

  • Welcome messages
  • Pre-launch and launch announcements
  • Product releases
  • Collection announcements
  • Promotional offers
  • Subscriber-exclusive discounts
  • Back-in-stock communications
  • Product recommendations
  • Customer education
  • Abandoned cart reminders
  • Abandoned checkout reminders
  • Browse or shopping reminders where permitted
  • Order-related communications where applicable
  • Other marketing or informational communications for which you have provided appropriate consent

Your decision to consent to marketing text messages is not a condition of purchasing any product or service from Levels & Layers Extensions.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and service plan.

You may opt out of promotional SMS communications at any time using the opt-out method provided in our messages, such as replying STOP, where supported.

You may unsubscribe from promotional email communications using the unsubscribe link provided in our marketing emails.

Opting out of promotional communications does not necessarily prevent us from sending communications that are necessary to complete or service a transaction, where permitted by applicable law.

5. SMS Consent & How We Capture Information

Levels & Layers Extensions may collect SMS consent through methods including:

  • Klaviyo sign-up forms
  • Embedded website forms
  • Pop-up or flyout forms
  • Our pre-launch or “First Access” registration pages
  • Mobile sign-up forms
  • Shopify checkout, where enabled
  • SMS subscribe links
  • SMS keywords, where available
  • Other consent mechanisms clearly identifying that you are subscribing to Levels & Layers Extensions SMS communications

Where required, SMS consent is collected separately from email consent.

When you provide your mobile number and affirmatively consent to receive text messages, we may maintain records documenting your consent, including the telephone number provided, consent status, date and time of consent, source of consent, and related subscription activity.

We use this information to administer our SMS program, honor your communication preferences, maintain consent records, deliver messages you have requested or authorized, and comply with applicable legal and carrier requirements.

6. Abandoned Cart & Abandoned Checkout Text Messages

Levels & Layers Extensions may send abandoned cart or abandoned checkout text message reminders to customers who have provided the appropriate consent to receive SMS marketing and cart reminder messages.

levelsandlayers.store uses cookies, tracking technologies, Shopify ecommerce functionality, Klaviyo integrations, plugins, and similar technologies to help keep track of products you view, products you place into your shopping cart, checkout activity, and whether a shopping cart or checkout has been abandoned.

This information may be used to determine when an eligible SMS subscriber has left products in a cart or has begun but not completed checkout and when to send an abandoned cart or abandoned checkout reminder by text message.

Information used for this purpose may include:

  • Products viewed
  • Products added to a shopping cart
  • Shopping cart contents
  • Checkout activity
  • Date and time of shopping activity
  • Whether a purchase was completed
  • Email address
  • Mobile phone number
  • Marketing consent status
  • Device and browser information
  • Cookies and similar identifiers

Abandoned cart and checkout text messages are only intended to be sent to individuals who have provided the consent required for such communications.

Where required, Levels & Layers Extensions may use a double opt-in process to confirm SMS subscriptions.

7. Information We Collect Automatically

When you visit or interact with our Site, we and our service providers may automatically collect information about your use of the Services (“Usage Data”).

This information may be collected using cookies, pixels, web beacons, tags, software development kits, plugins, local storage, and similar technologies.

Usage Data may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Network information
  • Referring website
  • Pages viewed
  • Products viewed
  • Products added to cart
  • Checkout activity
  • Purchase activity
  • Date and time of visits
  • Interactions with Site features
  • Email engagement
  • Advertising interactions
  • Cookie and device identifiers

We use this information to operate our Site, understand customer behavior, improve the shopping experience, maintain security, measure marketing performance, personalize communications where permitted, and support our ecommerce and marketing programs.

8. Cookies & Similar Technologies

Like many ecommerce websites, Levels & Layers Extensions uses cookies and similar technologies.

Cookies may allow us and our service providers to:

  • Remember your preferences
  • Maintain shopping cart functionality
  • Remember products added to your cart
  • Determine whether a cart or checkout has been abandoned
  • Understand how customers use our Site
  • Measure Site performance
  • Improve our Services
  • Personalize certain experiences
  • Measure advertising and marketing effectiveness
  • Support email and SMS marketing
  • Prevent fraud and maintain Site security

Our Site may use cookies and technologies associated with Shopify, Klaviyo, analytics providers, advertising platforms, and other service providers.

Your browser may allow you to remove, reject, or restrict cookies. Blocking certain cookies may cause portions of our Site, including shopping cart functionality, personalization, or other features, to function incorrectly.

Where required, we provide mechanisms for managing certain cookie and privacy preferences.

9. How We Use Personal Information

Levels & Layers Extensions may use personal information to:

Provide Products and Services

We may use your information to:

  • Process purchases
  • Process payments
  • Fulfill orders
  • Arrange shipping
  • Provide order confirmations
  • Process returns or exchanges
  • Maintain customer accounts
  • Provide customer support

Communicate With You

We may use your information to:

  • Respond to questions
  • Provide customer service
  • Send account or order communications
  • Provide shipping or fulfillment updates
  • Respond to product concerns

Marketing and Advertising

Where permitted by law and consistent with your choices, we may use your information to:

  • Send promotional emails
  • Send promotional text messages
  • Send abandoned cart or checkout reminders
  • Announce new products or collections
  • Provide subscriber-exclusive promotions
  • Personalize marketing
  • Measure campaign performance
  • Understand customer interests
  • Improve our marketing strategy

Improve Levels & Layers Extensions

We may use information to analyze customer behavior, improve our Site, develop products, optimize the shopping experience, evaluate marketing performance, and improve our Services.

Security and Fraud Prevention

We may use personal information to detect, investigate, prevent, or respond to suspected fraud, security incidents, illegal activity, abuse, or other harmful activity.

Legal Compliance

We may process information when necessary to comply with applicable laws, regulations, legal processes, governmental requests, contractual obligations, or to establish, exercise, or defend legal claims.

10. How We Disclose Personal Information

We may disclose personal information to service providers and other parties when reasonably necessary to operate Levels & Layers Extensions.

These may include:

  • Shopify and ecommerce technology providers
  • Klaviyo and marketing technology providers
  • Payment processors
  • Shipping and fulfillment partners
  • Website hosting providers
  • Analytics providers
  • Customer service providers
  • Fraud prevention and security providers
  • Professional advisors
  • Advertising and marketing providers, where permitted
  • Governmental or legal authorities where required by law

These service providers may process information on our behalf to provide services necessary to operate our business.

11. SMS Opt-In Data & Third-Party Sharing

Levels & Layers Extensions takes SMS consent and mobile subscriber information seriously.

We will not share your opt-in to the Levels & Layers Extensions SMS program with any non-affiliated third party for purposes unrelated to providing the services of that SMS program.

We may disclose personal information, including mobile telephone numbers, SMS opt-in information, or consent status, to service providers that assist us in operating and delivering our messaging program, including Klaviyo, telecommunications providers, mobile carriers, technology providers, and other vendors involved in delivering or administering text messages.

Any provisions of this Privacy Policy regarding the sharing or sale of personal information to non-affiliated third parties exclude text messaging originator opt-in data and consent. SMS opt-in data and consent will not be sold or shared with third parties for their own unrelated marketing purposes.

This limitation does not prevent us from sharing information with service providers acting on our behalf when reasonably necessary to operate the Levels & Layers Extensions SMS program.

12. Location Information

We do not currently seek to collect precise GPS location information through the Levels & Layers Extensions website for marketing purposes.

However, we and our service providers may collect approximate location information, such as a general city, state, region, or country, based on your IP address or other technical information.

We may use approximate location information to:

  • Detect or prevent fraud
  • Maintain website security
  • Understand general website traffic
  • Provide appropriate shipping or ecommerce functionality
  • Determine applicable regional settings
  • Measure marketing performance
  • Comply with legal requirements
  • Deliver communications at appropriate times where supported by our service providers

We do not intend to use this information to continuously track your precise physical location.

If Levels & Layers Extensions introduces a feature in the future that collects precise location information, we will update this Privacy Policy and obtain any consent required by applicable law.

13. Shopify & Other Third-Party Service Providers

Our ecommerce Services may be supported by Shopify and other technology providers.

These providers may process personal information necessary to provide ecommerce functionality, including:

  • Customer information
  • Shopping activity
  • Orders
  • Payments
  • Shipping information
  • Device information
  • Cookies and similar identifiers

These providers may maintain their own privacy policies governing information they process independently.

Levels & Layers Extensions may also integrate Shopify with Klaviyo so that appropriate customer, order, website activity, and marketing consent information can be used to operate our email and SMS marketing programs.

14. Payment Information

Payments may be processed by Shopify Payments or other authorized payment processors.

Payment processors may collect information such as:

  • Credit or debit card information
  • Billing address
  • Payment credentials
  • Transaction information

Levels & Layers Extensions does not necessarily receive or retain complete payment card numbers. Payment providers process payment information according to their own privacy and security practices.

15. Third-Party Websites & Links

Our Site may contain links to websites, applications, social media platforms, or services operated by third parties.

We are not responsible for the privacy, security, accuracy, or practices of third-party websites or platforms that we do not control.

If you leave our Site through a third-party link, we encourage you to review that third party’s privacy policy before providing personal information.

16. Children’s Privacy

Levels & Layers Extensions is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we learn that personal information from a child has been collected in violation of applicable law, we will take appropriate steps to delete the information.

Parents or legal guardians who believe a child has provided personal information to us may contact us using the information provided below.

We do not knowingly sell or share, as those terms may be defined under applicable privacy laws, personal information belonging to individuals under the age at which such practices require affirmative authorization.

17. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, database, network, or electronic transmission can be guaranteed to be completely secure.

You should avoid sending sensitive or confidential information to us through unsecured communication channels.

18. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Provide our Services
  • Fulfill orders
  • Maintain customer accounts
  • Maintain marketing consent and opt-out records
  • Provide customer support
  • Resolve disputes
  • Prevent fraud
  • Meet accounting, tax, regulatory, and legal obligations
  • Enforce our agreements

Retention periods may vary depending on the type of information and our legal or operational requirements.

19. Your Privacy Rights

Depending on where you reside, you may have certain rights concerning your personal information.

These rights may include:

Right to Access or Know

You may have the right to request information about personal information we maintain about you and how it has been processed.

Right to Delete

You may have the right to request deletion of certain personal information, subject to applicable exceptions.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Data Portability

You may have the right to receive certain personal information in a portable format.

Right to Restrict or Object to Processing

Certain jurisdictions may provide rights to restrict or object to particular uses of personal information.

Right to Withdraw Consent

Where our processing relies on consent, you may have the right to withdraw that consent.

Withdrawal of consent does not affect processing that lawfully occurred before your withdrawal.

Marketing Communication Preferences

You may unsubscribe from promotional emails by selecting the unsubscribe link contained in the email.

You may opt out of promotional text messages using the opt-out instructions included in our SMS communications, such as replying STOP where supported.

Email and SMS subscriptions are managed separately. Unsubscribing from email does not necessarily unsubscribe you from SMS, and unsubscribing from SMS does not necessarily unsubscribe you from email.

We may continue sending non-promotional communications related to orders, transactions, accounts, or customer service when permitted by law.

20. Privacy Requests

You may exercise applicable privacy rights by contacting Levels & Layers Extensions using the information provided in the Contact Us section below.

We may need to verify your identity before processing certain requests.

Where permitted by applicable law, an authorized agent may submit a request on your behalf. We may require appropriate documentation demonstrating the agent’s authority and may require you to verify your identity directly with us.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

21. Global Privacy Control & Privacy Preferences

Where required by applicable law and supported by our Site or ecommerce platform, we may recognize qualifying browser-based privacy preference signals, such as Global Privacy Control (“GPC”).

The availability and effect of these signals may depend on your jurisdiction, browser, device, and the technologies used to operate our Site.

22. International Users

Levels & Layers Extensions is based in the United States.

If you access our Services from another country, your personal information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.

23. Complaints

If you have concerns about how Levels & Layers Extensions processes your personal information, please contact us using the information below.

Depending on your jurisdiction, you may also have the right to submit a complaint to an applicable privacy or data protection authority.

24. Email & SMS Program Privacy Summary

By subscribing to Levels & Layers Extensions email or SMS marketing, you understand that we may use the information you voluntarily provide, together with information regarding your interactions with our Site and communications, to administer the applicable marketing program.

For SMS specifically:

  • SMS consent is collected separately from email consent where required.
  • Consent to receive marketing text messages is not a condition of purchase.
  • Message frequency may vary.
  • Message and data rates may apply.
  • Promotional messages may include product announcements, promotions, exclusive offers, launch communications, and cart or checkout reminders.
  • Cart and checkout activity may be identified through cookies, Shopify functionality, Klaviyo integrations, plugins, and similar technologies.
  • We may maintain records documenting SMS consent and opt-out activity.
  • You may opt out using the instructions provided in our messages, such as replying STOP where supported.
  • SMS opt-in data and consent will not be sold or shared with non-affiliated third parties for their own unrelated marketing purposes.
  • SMS information may be provided to service providers, such as Klaviyo and telecommunications providers, when necessary to operate and deliver our messaging program.

25. Contact Us

If you have questions about this Privacy Policy, our privacy practices, the Levels & Layers Extensions email or SMS program, or would like to exercise an applicable privacy right, please contact us:

Levels & Layers Extensions

Levels & Layers LLC

Website: levelsandlayers.store

Email: support@levelsandlayers.store

Phone: (404) 939-1580

Created for The Layered Woman™.

© 2026 Levels & Layers LLC. All rights reserved.